Privacy Policy
Last updated: June 28, 2026
Table of Contents
1. Information We Collect
When you register for or use Kora, we collect personal and operational data necessary to provide our sponsorship management services:
- Account Information: Your full name, email address, profile picture, social media channel details, and encrypted login credentials.
- Business & Deal Data: Brand partner contact details, sponsorship agreement terms, deliverable posting dates, invoice line items, and payout amounts.
- Payment & Billing Details: Bank account numbers, UPI IDs, GST/tax registration numbers, and billing addresses required for invoice generation.
- Technical Data: IP address, device type, browser specifications, operating system, and standard server log information.
2. How We Use Your Data
We process your information strictly for legitimate business purposes including:
- Operating, maintaining, and improving the Kora platform and dashboard features.
- Generating PDF invoices and dispatching automated WhatsApp and email payment reminders to designated brand contacts on your behalf.
- Calculating revenue analytics, earnings trends, and content deliverable schedules.
- Providing responsive customer support and communicating critical security updates or service changes.
- Detecting and preventing fraudulent transactions or unauthorized access.
4. Analytics & Third-Party Services
We partner with trusted third-party service providers to facilitate infrastructure operations, transactional communications, and platform analytics:
- Messaging Providers: Official Meta/WhatsApp Business APIs for sending automated payment reminder notifications.
- Email Gateways: SMTP and transactional email services for password resets and system notifications.
- Cloud Hosting & Databases: Secure cloud infrastructure providers operating with SOC-2 compliant data centers.
5. Data Retention & Storage
We retain your active account data, deal history, and invoices for as long as your account remains active or as needed to provide services to you. You may request account deletion or data export at any time. Invoices and financial tax records may be retained for longer periods to satisfy statutory legal and accounting obligations.
6. User Rights & Choices
Depending on your jurisdiction, you possess specific data privacy rights:
- Right to Access: Request a copy of the personal and business data we hold about you.
- Right to Rectification: Update or correct inaccurate profile details from your account settings.
- Right to Erasure (Right to be Forgotten): Request the permanent deletion of your account and associated deal records.
- Data Portability: Export your deal metrics and invoice data in structured formats (CSV/PDF).
7. Data Security Measures
We implement robust physical, technical, and organizational security measures to safeguard your information. All data transmissions are encrypted using standard TLS 1.3 encryption. Passwords and sensitive API tokens are cryptographically hashed using industry-standard algorithms.
8. Children's Privacy
Kora is intended strictly for professional creators and businesses. We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal data from a child under 18 without parental consent, we will delete that information promptly.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legal requirements or platform features. We will notify users of material updates via email or prominent dashboard notices prior to the changes taking effect.
10. Contact Us Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: privacy@kora.com
Address: Kora Data Privacy Team, Creator OS Inc.
Have questions about your privacy rights or data handling?
Contact Our Privacy Team